Diane Laffoon, a training specialist, is the April 2018 recipient of the TJJD Employee Excellence Award for Central Office.
Laffoon, who began her employment with the agency in January 2004 as a professional certification specialist, continues to be “the hub of the certification wheel for all juvenile justice across the state of Texas,” according to her nomination.
She provides excellent customer service to all those with whom she works to get training properly documented, and “despite challenges with technology and many daily questions from the field, she is always helpful and diligent.” She communicates items for follow-up that don’t necessarily even fall into her purview, because she wants to help others connect with the right person, wrote the colleague who nominated her.
Friends and co-workers know Laffoon to be an avid fan of the Cleveland Indians baseball team. Laffoon also is a songwriter and onetime drummer.
She will receive a reserved parking, certificate of appreciation and the option for a $50 gift card or 8 hours of executive leave.